Shipping policy
Delivery Policy – Lina & Loop London
At Lina & Loop London, we are committed to providing our customers with fast and reliable delivery. This policy outlines our delivery timelines, costs, and procedures to ensure a seamless shopping experience.
Delivery Times
We aim to dispatch all orders within 24 to 48 hours of purchase confirmation. Once shipped, delivery typically takes 5 to 14 working days. Delivery times may vary depending on factors such as:
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Weather conditions
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Peak seasons (e.g., holidays)
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Customs clearance procedures (if applicable)
Free Delivery
At Lina & Loop London, delivery is free on all orders – regardless of the order amount or your location. This is part of our commitment to making your shopping experience as simple and enjoyable as possible.
Shipping
All orders are shipped directly from our supplier. This approach allows us to minimise processing times and ensure you receive your items as quickly as possible. It also enables us to carry out a thorough quality check on every item before dispatch.
Order Processing
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Once your order is placed, you will receive a confirmation email with all your purchase details.
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Orders are processed and dispatched within 24 to 48 hours.
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As soon as your order is shipped, you will receive an email with a tracking number so you can follow your parcel every step of the way.
Order Tracking
We provide tracking information for all orders. The tracking number included in your shipping confirmation email allows you to monitor the progress of your parcel on the courier’s website. You’ll always know where your order is and when it’s expected to arrive.
Questions & Support
Have questions about your order or our delivery policy? Our customer service team is here to help!
You can reach us at:
📧 Email: info@linalooplondon.co.uk
We’re committed to responding quickly and professionally to all your enquiries.
Limitations & Exceptions
While we do our utmost to meet estimated delivery times, certain unforeseen circumstances may cause delays, such as:
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Customs processing
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Severe weather conditions
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Force majeure events
Lina & Loop London cannot be held responsible for such delays but we greatly appreciate your understanding and patience in these situations.
Conclusion
At Lina & Loop London, we’re dedicated to delivering an outstanding online shopping experience — including fast, reliable delivery. By following our delivery policy, we ensure that every customer receives their order as promptly as possible.
For any questions or further information, don’t hesitate to reach out to us at:
📧 support@linaandloop.com